- Installed OS6 and got all my email and apps updated.
- I then backed up that setup with Blackberry Desktop Manager.
- The next step was to factory reset the 9650 and then revert back to OS5.
- Once I got OS5 back on I selectively restored my email setting and service books from the OS6 backup.
- All my email accounts and messages were restored and I could send and receive email from the BB.
- I then made another backup of my OS5 just in case and started installing my apps.
Everything was working fine, but the email setup application is missing. I can only guess this is because AT&T does not carry the 9650 and therefore there in no service book to send that BIS thinks in compatible. I got the BIS webpage from AT&T setup to handle all the email management, it took a call to customer service, but it was quick and painless.
Long story short, I have fully working email, but no app on the Blackberry. The BIS webpage is a lot faster then dealing with the BB app anyway, so if I have to make changes; I have to be in front of a web browser. I can live with that minor sacrifice, but I'm still going to try and figure out a way to get the app on the 9650.
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